General Repair
Case study · General Repair

2018 Mercedes-Benz GLE 350 — restored to trust.

Brakes, suspension, transmissions and everything in between — handled by master technicians with factory-grade tools.

2018 Mercedes-Benz GLE 350Lekki, Lagos4 days
The client challenge

What we walked into.

The client's GLE had been to three workshops in six months. A persistent knock over speed bumps, a spongy brake pedal, and an intermittent gearbox jerk had all been misdiagnosed — and partially 'fixed' with the wrong parts.

  • Repeated repairs with no lasting result
  • Non-OEM parts fitted without disclosure
  • No documentation of previous work
  • Loss of trust in local independent workshops
Our solution

How we put it right.

We started from scratch — a full multi-point inspection, a live diagnostic scan across every module, and a written scope before a single spanner was lifted.

Root-cause diagnosis

Identified worn front upper arms, air in the brake circuit, and a failing transmission solenoid.

OEM-grade parts only

Mercedes-Benz suspension arms, genuine brake fluid, and a rebuilt valve body.

Documented workflow

Every step photographed and logged — parts, torque specs, and QC signatures.

Predictable timeline

Delivered in 4 days as quoted, with daily WhatsApp progress updates.

Repair process

A workflow as refined as the result.

01

Inspection

A full visual + computerized inspection to identify root causes.

02

Transparent quote

Itemised, no surprises, approved before any work begins.

03

Precision repair

Carried out by certified specialists with the right tools.

04

Quality check

Road test and 22-point QC before you collect the car.

Gallery

Inside the work.

General Repair 1
General Repair 2
General Repair 3
General Repair 4
Results & impact

What changed.

The GLE returned to factory drive quality — silent over bumps, firm on the pedal, and buttery through every gear. Six months on, zero return visits.

100%
Faults resolved
4 days
From intake to delivery
0
Return visits in 6 months
22-point
Final QC inspection

"They found in one afternoon what three workshops missed in six months. Honest quote, clean job, and the car finally feels like a Mercedes again."

Mr. Adeyemi
Mercedes-Benz GLE 350 owner
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